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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph jean

January 23, 2026

5  out of  5
rating by Joseph jean
"Been with( Danielle Howard)State farm for quite some years. Whether it's a text or call at the office, I always get a quick response and willingness to help me at any means possible. Most definitely recommend Danielle Howard at state Farm for you insurance 💪🫶🏾"
We responded:
"Thank you for recommending our State Farm office! It’s our pleasure to service your insurance needs over the years. Thanks for your kind words and for taking the time to leave a review!"
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Tiflo

January 23, 2026

5  out of  5
rating by Tiflo
"I have been dealing with Danielle Howard's State Farm insurance company for some 40 years. Prior to Danielle, I dealt with her mom Grace Robinson who started this business. Over these many years I've had my share of claims and they have been stellar in their responsiveness, knowledge, and courtesy. The staff is very helpful, someone always gets back to me in a timely manner. When I have had questions, Danielle and her team know how to guide me through the troubleshooting and provide me a prompt answer. If they don't know the answer, they research it and get back to me. I bundle my car and home owners insurance and they make sure I get all the discounts that apply. I also know that as a business, they have a strong community presence and give back to the community. All in all, they are the type of small business that has earned my respect and deserve to be supported for their integrity and customer service."
We responded:
"Thank you for supporting us over the years! I am honored to be your State Farm Agent. I appreciate you taking the time to leave a review. We look forward to helping you for many years to come!"
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Noah Jemison

January 23, 2026

5  out of  5
rating by Noah Jemison
"Friendly and efficient"
We responded:
"Thank you for taking time to share your thoughts! We greatly appreciate the 5-stars!"
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Samaria McDonald

January 14, 2026

5  out of  5
rating by Samaria McDonald
"Beth, Danielle, and Tyrice are FANTASTIC! It was such a seamless and easy process. They answered all questions and provided transparent information. If I could get 50 stars I would!"
We responded:
"Thank you so much for taking time to leave a review. We’re happy to know you’re satisfied with our State Farm office. We’re here to help If you need anything else. Thanks again!"
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Primus Inter Pares

December 29, 2025

5  out of  5
rating by Primus Inter Pares
"​I have been a loyal client of State Farm and Danielle Howard for 7 years, but my recent experience has been appalling. My car suffered roadway hole damages, and when I reached out for help, I was met with silence, and later — blatant lies. ​Danielle claimed she replied to my text messages, but my phone showed zero incoming communications. When I confronted her, she promised to send screenshots as "evidence" of her replies. She never sent them. It is clear she was being dishonest about her lack of responsiveness. ​When I tried to resolve the issue, her attitude was incredibly rude and unprofessional. After 7 years of business, she abruptly told me she would no longer communicate via phone and suggested I find another agent. Instead of helping a long-term client with a claim, she chose to be defensive and hostile because I left a review about my experience. ​Her "above and beyond" service, which she claims to provide, is non-existent. In the past, she only did minor tasks like notarizing forms at a coffee shop. Now that I actually need professional insurance support, she has abandoned her responsibilities. ​Avoid this office if you expect honesty, reliability, and professional ethics. A very disappointing end to a 7-year business relationship."
We responded:
"Hi Viktor, I am very disappointed by your review. You have been with my office for over 7 years and always complimented us on our service. I’ve gone above and beyond for you over the years. You even have my personal cell and contacted me many times after hours for service. I have always been there for you. As I explained, I responded to your message as I always do. I am not sure why your phone is not receiving my responses. It’s very unfortunate that you decided to leave a negative review after one mishap that is due to no fault of my own. "
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Francine Lingenhoel

November 20, 2025

5  out of  5
rating by Francine Lingenhoel
"Danielle Howard and her staff go above and beyond every expectation. My parents have been with State Farm for over 60 years. they always give me the time and attention that I needed in regards to a complicated accident with a as they say act of God natural disaster. When going through a disaster at times, it’s hard emotionally. They took the time and listened to my parents who are up in age. I am dealing with new technology was difficult for them. I will always be thankful for the help of Danielle Howard, Diane, Jasmine, and Beth."
We responded:
"Francine, thank you so much for taking time to share your experience with our office. We are always here to help with your insurance needs!"
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Philip Bass

November 4, 2025

5  out of  5
rating by Philip Bass
"I absolutely love this office. They’re always helpful and everyone I talk to are polite, kind and understanding can always sort of point me in the right direction with my auto insurance. This office is the reason why I stayed with State Farm. I wish they all were like this."
We responded:
"We absolutely love helping with your insurance! I’m glad it shows. We greatly appreciate you taking the time to leave a review! Thanks again!"
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Hugh Smith

November 3, 2025

5  out of  5
rating by Hugh Smith
"I just want to think State Farm representative agents Danielle Howard and especially Nefertiti D. Sherrell. Nefertiti was very helpful And gave me plenty of resources Information that I really didn’t understand, It made everything clear for me. Over the past 2 1/2 years It was very comforting and helpful and all the information and always getting back to me very quickly and efficient Nefertiti Always makes me feel comfortable on the phone and gives me Positive feedback and support and it’s always fun pleasure talking to because she’s so And professional with a positive vibes in her conversation!! Nefertiti Is always professional, but always easy and down to earth to talk to and I appreciate that the most, Because when you have someone like her taken care of your claim and your insurance paperwork, she always puts my heart at ease because when started this account I was starting over and I was at a rough time in my life and just talking to her made a lot of things more clearly and comfortable for me To another chapter in my life!!! Nefertiti I appreciate you dearly thank you So much my mother say it’s always a little things that people do to make them big!!!!"
We responded:
"Amazing! I am so excited to share this with Nefertiti. Please know you made all of our day with your positive feedback! I am truly grateful that she is a part of our team! Thank you for taking the time to leave a review. We sincerely appreciate the 5-stars!! "
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Charlie Ragin

September 18, 2025

5  out of  5
rating by Charlie Ragin
"Danielle Howard and her staff have been outstanding for over ten years of us dealing with them. I highly recommend them for Life Insurance or any type of insurance you may need. They are really the best."
We responded:
"Thank you for taking time to leave a review. We greatly appreciate the 5-stars! It’s our pleasure assisting you over the years. We look forward to helping for many years to come."
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Darvelle Roberts

August 29, 2025

5  out of  5
rating by Darvelle Roberts
"Diane was very knowledgeable of the process. Customer service was excellent. Customer experience was great and satisfied."
We responded:
"Thank you Darvelle! We appreciate you giving us 5-stars."
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Kathie Nelson

August 21, 2025

5  out of  5
rating by Kathie Nelson
"I have always had the best experience with all of the people that work at this agency! They promptly answer phone calls and are able to resolve my issues quickly. If I need further assistance, I will stop into the office. I have been helped with the best ways to save money, using Safe and Save for discounts on my auto insurance and enrolling at a discounted rate with ADT home security. I am always greeted with friendliness and patience as they help me with my questions. This is my favorite State Farm agency!!! Kudos to all who work there!!!"
We responded:
"Thank you so much for sharing this! We’re so happy to know our hard work and dedication is appreciated. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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George Marshall

August 21, 2025

5  out of  5
rating by George Marshall
"Jazmine along with the rest of Danielle's team has taken great care not only of my personal needs, but also my business needs. Over the years, every time there has been a need, they are there. My team at the office is appreciative to have them as a partner."
We responded:
"Thanks so much for your kind words! We appreciate you taking time to share your experience with our State Farm office. As always, if you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michele Guy

August 15, 2025

5  out of  5
rating by Michele Guy
"I really like this State Farm office been with them over thirty years, very friendly staff and there always so pleasant"
We responded:
"Thank you for taking the time to share your thoughts! I'm beyond grateful that you have given our State Farm office the opportunity to help with your insurance needs for so many years! We greatly appreciate your business and you as a loyal customer. We're always here for you! Many thanks!"
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Samantha Lorenzen

August 14, 2025

5  out of  5
rating by Samantha Lorenzen
"Daniel Howard and her team with State Farm is the best choice, to see and work with. when dealing with insurance claims. No one could implore or provide a sense of comfort and care when recovering lost or stolen items covered under insurance. Daniel has a manner of assurance that no other agency could match or compare to."
We responded:
"Samantha, thank you so much for your kind words! We greatly appreciate the 5 stars! Our goal is to make sure you have a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sydne Compo

August 12, 2025

5  out of  5
rating by Sydne Compo
"I’ve had nothing but a positive/helpful and great experience with everyone at this branch and claims as well. So pleasant, helping me through each step. Highly recommend State Farm and Danielle Howard"
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor! 😊"
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Shirley

August 5, 2025

5  out of  5
rating by Shirley
"I worked with Diane, she was very professional assisting me with my insurance needs. Highly recommended!"
We responded:
"We’re thankful for your feedback! I'm grateful that Diane is a part of my team! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marilyn Green

July 26, 2025

4  out of  5
rating by Marilyn Green
"I started out with Danielle's mother as my agent and then Danielle when her mother retired. I am not happy about the amount of the premium but I understand it is not within the agent's control. They are nice and helpful. I appreciate them."
We responded:
"Thank you so much for allowing me to continue servicing your insurance needs. It's an honor! We’re glad to hear positive feedback about our team. We’re here to help with your insurance needs and appreciate your feedback!"
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Carol Goldburg

July 23, 2025

5  out of  5
rating by Carol Goldburg
"Danielle Howard and her team are a dream to work with. Their professionalism, knowledge, responsiveness, and kindness is demonstrated in all of my interactions with them. I highly recommend this State Farm agency to anyone looking for a reliable and honest insurance agent."
We responded:
"Carol, thank you so much for taking time to review our office. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gina Laite

June 25, 2025

5  out of  5
rating by Gina Laite
"Danielle Howard’s State Farm Office is a delight to deal with. The staff are friendly, knowledgeable and efficient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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amara ramsey

April 25, 2025

1  out of  5
rating by amara ramsey
"State Farm is to expensive. Rate kept going up unacceptable to me. Found Cheaper Insurance for $80 a month.🥳"
We responded:
"Hi Amara, I appreciate the opportunity to help you over the years. I hope we can win back your business in the future."
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Olivia Behrndt

March 17, 2025

5  out of  5
rating by Olivia Behrndt
"Danielle Howard and her team have helped me establish my auto and home insurance here in Pittsburgh, PA. Beyond this, they have helped me truly understand my policies, and have empowered me to choose the most efficient and affordable plan for my personal needs. Diane is wonderful, and it is a pleasure getting to speak with her as my point of contact at the office. This team is fantastic!"
We responded:
"Thank you, Olivia! We greatly appreciate your feedback. I'm grateful that you selected our office to help with your insurance needs. It’s our pleasure to assist you. If there is anything else we can do to help, please let us know! Thanks again!"
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Amrita Valluri

February 21, 2025

5  out of  5
rating by Amrita Valluri
"Danielle Howard and her team are so helpful and kind! I am thankful to have them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Fleming

November 25, 2024

5  out of  5
rating by Kimberly Fleming
"Danielle and her team provided A+ service throughout my time in Pittsburgh, seeing me through multiple life changes in a way that was both highly professional and incredibly human."
We responded:
"We’re honored by your positive feedback! I greatly appreciate you taking time to share your thoughts! I'm glad to know you're satisfied with our service. Thanks again!"
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Megan Gorman

November 24, 2024

5  out of  5
rating by Megan Gorman
"I was more than pleased with Danielle Howards service. I was skeptical at first about talking to someone regarding my insurance due to the high rate I was already paying. After taking some time to speak with Danielle she was able to bring my rate down substantially compared to my prior company. Danielle is a kind, personable, and a patient insurance agent. Thanks again Danielle!"
We responded:
"Thank you for your 5-star review! I greatly appreciate you selecting State Farm and my agency to help with your insurance needs. My team and I look forward to helping you for many years to come!"
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Joshua Scott

November 7, 2024

5  out of  5
rating by Joshua Scott
"If you are looking for a great, friendly, and professional insurance agent, I can’t recommend Danielle Howard enough. Danielle took over the agency from her mother and I love the family feeling that comes along with being one of their clients. Danielle and her staff treat you with dignity and respect, and they are always there to help you with whatever you need. They respond quickly in the rare event you need to leave a message, and unlike some other agents, Danielle is readily available to meet with you over the phone or in person when you need her. I cannot recommend Danielle and her team enough. I was so fortunate to find them, and you will not regret your decision to join the Danielle Howard family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"