State Farm® Insurance Agent Danielle Howard
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyrese Robinson
October 9, 2024
"Always great customer service. Jazmine was very helpful"
"Thank you for the shout out to Jaz! We greatly appreciate your positive feedback."
Primus Inter Pares
July 22, 2024
"my car got roadway hole damages I contacted Danielle Howard but didn't hear from her. after holiday the next working day I called her office about the same concern. Danielle was busy with her client. the assistant said she doesn't hear me well. I contacted another State Farm agency to find out what could be done about my car damages. from different State Farm agency they were able to get Danielle Howard on a phone to talk to me about my situation. I was asking her did you get my text messages about my situation with my vehicle? - yes. and I replied you. that was not true. I checked my phone I and didn't see any replies from her. I contacted Danielle Howard again because I still have questions about my claim. Danielle contacted me today 05/31/2024 she said she doesn't communicate with me by her phone any longer and advised me to find for myself another State Farm agent. She said if you want I can send you a screenshots of text messages she sent me previously (which were not delivered by some reason on my phone). I asked her to send me the screenshots from her phone. None of them were sent by my agent Danielle Howard. There is multiple ways to communicate by email, by phone and etc.. None screenshots from her about her communicationwith me at all despite she wanted to share and I asked her to send me the screenshots.. I think as a client of Danielle Howard I have a hard time by some of her reasons. yes that's correct 7 years I was a client of a State Farm insurance agent Danielle Howard. But before I got help and friendly services. Today I cannot even guess what is wrong with my insurance agent Danielle Howard. Danielle Howard is acting like BLM person accusing me I contacted her by her phone number! but she was my insurance agent at that moment and she never said or notified me if she no longer accepts phone calls on her phone.. strange and unfriendly gesture.. she said that my phone didn't work. she said she can screenshot her messages and send to me such evidence. Never got any screenshots from her as of yet. None. Danielle Howard said this is very unfortunate situation (quite possible for me) because I left my review about my problems with her. It looks like she is threading me. the screenshot of her reply is attached. after all I don't think to continue with such careless and rude people from Danielle Howard office to take care for my business. about "above and beyond" care she mentioned in her reply - a few times she notarized my forms at dunking donate place. that's all about above and beyond.. oh.. yes, she never complained before if I called about my insurance matters. quite possible because before it was her business and she cared about her clients."
"Hi Viktor, I am very disappointed by your review. You have been with my office for over 7 years and always complimented us on our service. I’ve gone above and beyond for you over the years. You even have my personal cell and contacted me many times after hours for service. I have always been there for you. As I explained, I responded to your message as I always do. I am not sure why your phone is not receiving my responses. It’s very unfortunate that you decided to leave a negative review after one mishap that is due to no fault of my own. "
Tina Wright
June 6, 2024
"It is hard to find professionalism and proficiency so when I have received nothing but this from my insurance agent’s whole team I had to take time out to give them their, “ JOB WEL DONE!!” RATING! Jasmine thanks a million for being exceptionally helpful, truly appreciated!!"
"Tina, thank you so much for taking time to leave a review. We greatly appreciate your kind words! Our goal is to always provide great service. I’m happy to hear we hit the mark! "
Stacie Parker
March 22, 2024
"My Representative Tyrice was so professional, kind and knowledgeable. I really appreciate all the assistance Tyrice provided to me. He was phenomenal. I give Tyrice 10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"Stacie, thanks for your awesome review! I am so happy to hear Tyrice exceeded your expectations. We greatly appreciate you taking the time to share your experience. This means so much to me. Thank you!"
Matthew Woody
March 19, 2024
"I recently moved to Pittsburgh and needed to get a local agent that was familiar with the area and PA State requirements. I got on my State Farm app and as luck would have it Danielle Howard’s agency would be my new local agent. I put into my contact information and within a few hours received a call. I had the privilege of working with Diane! She was both personable and professional. I explained that I had recently moved to PA. Diane started gathering information about my needs and had everything updated and transferred quickly. Whether you are new to the area or just shopping your insurance needs I would highly recommend contacting Diane at Danielle Howard’s Agency! Not only will you receive great service, you will also get that “personal touch” ."
"Thank you so much for taking the time to leave a review and for sharing your experience with Diane! This will absolutely make her day. We greatly appreciate the recommendation and you as a customer. Thank you for choosing State Farm and for allowing my agency to take care of your insurance needs."
Michael Deluca
March 15, 2024
"Highly recommend to avoid this agency. I was lied to multiple times about discounts, pricing, and coverage. I had a policy in place for months then they removed a discount that supposedly put on in error on their end, without warning it was removed and I was being charged more. I was being charged more for insurance from them as well because the there info showed drivers in our home that were not there for 8+ years. There are serious issues they are trying to hide. I have tried to be nice to this person but they will fight you and explain that any error they make is your problem. They are terrible at handling things professionally. If you must choose state farm avoid this agent at all costs... In response to this agency's comment, I gotta say I guess they don't understand that I was lied to and told I was getting discounts, and that my policy amount was suppose to be fixed, and i was going to receive a credit which they still couldn't get correct, and without my knowledge, made changes to my policy.. I complained and filed a formal complaint against them due to the fact they are being fraudulent in multiple ways towards other people. We have left this company immediately, there is no need to attempt to reconcile this."
"Michael, as I explained, you have benefited from paying a lower rate due to receiving a discount in error. Going forward, you would be billed at the correct rate since you are not eligible for the discount. Despite your repeated attempts, calling our office and filing multiple complaints, we cannot continue giving you a discount that you do not qualify for."
Lorita Gillespie
January 18, 2024
"Danielle Howard was a joy to speak with. She was very knowledgeable, helpful and kind. She got me the coverage I was looking for and told me about Life Insurance also. I've referred her to my friends and family. My oldest sister will be speaking with her about Home Owners Insurance. Ms. Howard was Awesome!😇"
"You are so kind! It was a pleasure speaking with you! I will take good care of all your friends and family too! I greatly appreciate you taking time to leave a review. Thanks again!"
Dan Evans
July 31, 2023
"Update: more than five years in total now, they've been great the whole time! I've worked with this office for more than three years. They have always been prompt, professional, and courteous. I've had particularly good interactions with Jim and Diane."
"Thank you for taking time to leave a review! Our goal is to always deliver the best customer experience. I’m happy to hear we’re achieving our goal. Thank you!"
Doc PghLeather
June 23, 2023
"Danielle Howard’s office is always kind, compassionate, friendly, and genuinely helpful. I’m so grateful to have them in my corner, knowing that if something should happen to me, my child will be well cared for. I’ve had other insurance and even had other agents within State Farm. Danielle Howard’s is the best, hands down."
"Thank you so much for your kind words! Our goal is to always provide the best customer service. I’m so happy to hear we hit the mark. I greatly appreciate you for taking time to review our office! Thanks again"
Fleming Mickens
June 16, 2023
"Very professional and very helpful for what ever I needed."
"Thank you for taking time to review our office! We appreciate the opportunity to help with your insurance needs."
Joey Halek
May 11, 2023
"A great office! Friendly and professional staff. Very clean and neat. They have Great insurance rates too"
"Thank you for sharing your experience. I’m excited to share this with my team! We take pride in representing State Farm and offering great insurance rates."
Donna Brown
May 2, 2023
"I love Danielle Howard's office and would recommend everyone to then. Janay is especially polite, knowledgeable and helpful."
"Thank you for complimenting our office and for recognizing Janay’s great service. I agree that she’s wonderful to work with! Many thanks for taking time to leave a review!"
e.clair Wilson
May 1, 2023
"Janay from Danielle Howard Agency was very helpful solving my insurance issue. The agents at Danielle Howard’s agency are very helpful."
"Thank you for sharing your experience with our agency! I’m happy to hear we’re meeting our goal of providing great customer service. Thank you!"
Sophia Carpenter
April 13, 2023
"Ive been with Danielle since 2019. Her team is always respectful, kind and easy to work with. I would highly recommend her."
"Thanks so much for your kind words and for the recommendation! We look forward to working with you for many years to come!"
Tim Smith
September 16, 2022
"Hi my name is Timothy and I had the best agent help me complete my life insurance application from State Farm her name is Ms Corene she was kind and helpful in all aspects."
"Tim, welcome to the State Farm family! I’m happy to hear about your great experience with Corene. Thanks for allowing our agency to take care of your life insurance needs. We appreciate the review and you as a customer!"
Lavel Claytor
December 1, 2021
"I have been working with Danielle and her mom for over 35 years. They always made me feel like family. At a young age with 3 children at the time, I never thought that I should get life insurance. But Mrs. Robinson explain to me the importance of having life insurance and how will my children be taken care of if something were to happen to me. No one wants to think about them leaving this earth at a young age. But we don’t know what our future holds. Danielle and her mom prepared me for the future just in case. My policies included, renters insurance, life insurance, then purchased a home, got home insurance, and car insurance. They never steered me wrong. And to this day I feel like family. I Highly recommend:)"
"Lavel, thank you so much for sharing your story. It’s a testament to how much we truly believe in the benefit of owning life insurance. Naturally, it’s only right to take care of you like family. I appreciate you for allowing us to service your insurance needs over the years. I look forward to helping you for many years to come. Thanks again for the recommendation!"
Shaniel Bowen
November 5, 2021
"Corene was very helpful and patient with explaining life insurance options that would best fit my needs. Overall was a very pleasant and professional experience~"
"I appreciate you sharing your experience! I’m happy to hear Corene provided excellent service. Thank you for allowing us to help with your life insurance needs. Please refer your friends & family. We’ll take good care of them too! Thank you."
Nikki Ritsch
October 30, 2021
"I worked with Jim in this office and he was absolutely fantastic. He worked with us patiently to get a plan that fitted our needs, provided insight and advice on the questions we asked and connected with us on a personal level. I would absolutely encourage anyone to work with Jim and the Danielle Howard office."
"Thank you for sharing your experience! I agree, Jim is excellent at what he does. I’m grateful to have him a part of our team! Thank you for selecting our office to help with your insurance needs!"
Stephanie Cook
October 29, 2021
"Jim honored my request to email my estimate to me without any hassle and he was very polite. Amen!"
"Thank you for taking time to leave a review and for the compliments to Jim! We sincerely appreciate the positive feedback!"
Dera Cord
October 8, 2021
"The information that Mrs. Ashley provided me with fantastic and accurate. State Farm has the best policy, and I will recommend it to others."
"I agree, Corene is great at what she does! Thanks for your kind words and for the recommendation! We appreciate you taking time to leave a review. Thank you!"
Shelley Tao
September 13, 2021
"Jim helped me set up my auto insurance and he’s very nice, responsive and professional."
"Thanks for sharing your experience. Jim loves taking care of our customers! We look forward to servicing your insurance needs for years to come!"
Angela Behanna
July 21, 2021
"Diane was very helpful and offered suggestions to help me."
"Angela, thanks so much for sharing your experience! I appreciate you taking time to leave a review."
Brandon Critchlow
July 1, 2021
"Jim was a great help with our auto ins and super helpful once again with our auto ins. Highly recommend"
"Thank you for the recommendation! We appreciate you taking the time to share your experience with our office!"
Matthew Michaels
June 23, 2021
"I’ve been with Danielle Howard for about 5 years and she has consistently gave me the most competitive rates for both home and auto. I have had nothing but great experiences with her office. Diane has been particularly helpful over the last month while I dealt with delays in getting a new car. She has gone above and beyond to make sure I was covered and that there was no lapse in my insurance."
"Thank you so much for sharing your experience and for allowing us to help with your home and auto insurance needs! We’re happy to be of service!"
Ashley Ramos (MoonBeamKnits)
June 9, 2021
"Jim Stewart is an amazing guy. He helped me find a specific verbage that needed to be in my lease. The whole process was quick and easy! HIGHLY recommended!"
"Thanks so much for allowing us to help with your Renters insurance! We greatly appreciate you sharing your experience!"